Always courteous and caring person on the phone, no matter what time of the day or night (sorry!) that was. And at the end of this flying adventure, there was a a great ride in a very nice SUV, with a great guy getting us finally to where we needed to go, with no delay and the knowledge of how to deal with Seattle traffic. He also helped us with our luggage all the to door!
Highly recommend these guys – great service for a reasonable price.
Our driver was friendly and got us to our destination safely. My one and only complaint is that I didn’t receive a text or phone call saying he was on the way. It would have saved me from worrying he was going to be late or not show up at all. Other than that happy with the service.
- C W.
1. Driver always arrives ahead of time, then calls to let me know he arrived.
2. Car is always immaculately clean. Curtesy bottle of water provided. Driver is always polite and not talkative. Driver always loads and unloads the baggage.
3. For airport pickups, the driver will track my flight and adjust the reservation time in case of airline delays (which happens often.)
4. As soon as the flight lands I find a text message from the driver. I notify him at which door in baggage claim I will exit. He is always there already or within a minute or so.
5. Very easy to book travel online and pay online (or pay the driver.)
6. Last minute bookings are also easy to arrange and generally possible.
7. The price is around the same as I paid a yellow cab (a dirty Prius) in the past. Uber was more expensive.
Since last minute bookings are apparently possible, I intend to give STS a call before I try any other service in future, including Uber.
Used Seattle STS Town Car for drop off at SeaTac Airport for couple of times in last few months and highly satisfied with my choice!
They have best customer service!! Dispatcher contacted me few hours before my scheduled pick up time to inform how bad of traffic was that day and asked if i wanted my driver to arrive little earlier just to make sure I’m not late to my flight, YES he saved me from being late and not be rushing!! Thank you!
Also, being in their cars is just a joy. Their cars are just too good and very clean. Drivers are always easy to communicate with, helpful with luggage and well know their routes and how to avoid traffic areas.Recommend Seattle STS Town Car!
My usual rides are from SeaTac Airport to Seattle – are always pleasant. Clean town cars, professional drivers and 24 hours dispatch services. Seattle STS Town Car are reliable, definitely recommend to everyone!
“Yikes I can’t get hold of my 3am ride, can you come get me, NOW, and take me to the airport?” “OH DEAR, I’m delayed in DC and wont be there at 9pm, can you still come get me at 12:45am”?
Then of course, there’s many more relaxed, non paniced rides.
Rain, wind, snow, leisure or emergency STS Towncar has never, ever let me down! I love it”s prepaid including tip so I can get in, relax and chat or go to sleep knowing I will be safely and efficiently taken to my destination. The drivers are peofessional, curtious and just so darned nice! Victor and other reservation staff are really on the ball and ready to help, always!
Simply put, I don’t use any other car service anymore, period!
Thank you STS for one less stress iny otherwise busy life.