Reviews

★ ★ ★ ★ ★
Had a wonderful experience! Matin , my driver, was 5 min early and a great driver with great conversation. The car was nice and clean with water waiting for me. I will definitely be using this company again!
Kendra L. 12/11/2018
★ ★ ★ ★ ★
I used seattle sts town car to go to seatac airport from bellevue, the driver arrived 15 minutes before the actual pick up (positive thing! Since sometimes town car pick you up late) and because I wasnt ready 15 minutes before the pick up time, he nicely waited for me.
I was picked up with a suburban, plenty of rooms if you bring big luggages! The driver’s service was magnificent!! He offered to bring the luggage, open the car, and also offered me drinks. Because this is my first time travelling domestic in seatac airport, he gladly offered to drop me off infront of the alaska check in (while also carrying my luggages).
Baktash, the person I talk to in yelp was also really nice and really fast at responding. I would be gladly using this service for another time! Thank you.
Maima Mahirah S. 11/28/2018

★ ★ ★ ★ ★
Perfect service! George, the driver, arrived early and let me know that he was waiting for me. He was very kind and we had a pleasant conversation that started my day off nicely. The car was spacious and comfortable.
I needed to leave to the airport at 4:30 am and was scrambling the night before to find a way to get there. I tried to schedule a lyft but didn’t get a driver confirmed for several hours and was getting anxious so I decided to go with this car service for peace of mind. Although it was a little pricier than the lyft would’ve been, the reliability was worth it. They promptly gave me a quote when I requested one, comparable if not cheaper than other car services, and that was exactly what they charged me. I would definitely recommend this to anyone looking for a solid car service – especially for those early morning flights where you need dependability.
Karen C. 11/22/2018

★ ★ ★ ★ ★
We have been using STS for several years any time we need airport service over a long period. The drivers are professional and courteous, the travel safe, the cars clean. I’ve had the opportunity to travel using a number of car services, and STS has delivered the best and most consistent service. Highly recommend!
Rolin M. 10/14/2018

★ ★ ★ ★ ★
I was able to request a quote online the same day I needed to be picked up. The quote was easily transferred into a reservation, all of it done on my phone in an airport. Even though my flight arrived two hours late I was still picked up from the airport within 5 minutes of letting the driver know which door I had come out of. Both the driver and the person I spoke to in the phone were friendly and helpful and made getting home late at night safe and easy.
Linnea B. 10/08/2018

★ ★ ★ ★ ★
Very good experience! Highly recommend. Driver is on time and very nice. Car is clean with complementary water. Will use again.
Xin G. 08/27/2018

★ ★ ★ ★ ★
The communication from everyone was outstanding! They delivered on their commitments of time, friendliness, and location. It was a fantastic experience for myself and my family. We will use this company again for sure.
Dave H. 08/12/2018

★ ★ ★ ★ ★
Kudos to these guys for sticking with us for 3 days (!) of our flights delays and cancellations! STS Town Car was the only bright spot in this otherwise very challenging travel.
Always courteous and caring person on the phone, no matter what time of the day or night (sorry!) that was. And at the end of this flying adventure, there was a a great ride in a very nice SUV, with a great guy getting us finally to where we needed to go, with no delay and the knowledge of how to deal with Seattle traffic. He also helped us with our luggage all the to door!
Highly recommend these guys – great service for a reasonable price.
Thanks!
Mark S. 08/09/2018

★ ★ ★ ★ ★
He was the 1st person to respond back to me and talked back and forth about the price and where i was going from and to. He was 15 min early 3:00 something in the morning and ready to go. What a nice man! Will use again!
Sherri B. 7/17/2018

★ ★ ★ ★ ★
Arrived right on time, very friendly. Car was spotless. Reservation was simple and straightforward. Complimentary water. Thanks!!
Rebecca N. 07/12/2018

★ ★ ★ ★ ★
Great service! We had a flight in middle of night and always leery if they will arrive on time. Our driver was prompt, called when on his way and arrived in suit on time. On our return flight as well, texted us as soon as we landed and was there to pick up as soon as we got our luggage. We will definitely use their service again.
Brooke B. 06/27/2018

★ ★ ★ ★ ★
This company provides excellent service. On time, friendly and very safe. We like to use them for family trips to Olympia to help other family members from having to make the awful drive to and from Seatac.
Jeanne S. 06/17/2018

★ ★ ★ ★ ★
I enjoyed working with Seattle STS Town Car. With only a couple days before my wedding, the owner did a very good job at getting back to me promptly. All I had to do was inquire for pricing and create a reservation online and the owner reached out to me in minutes! Our driver for our send off was great! He had no issues waiting as there was a slight delay and he was very easy to talk to. If I ever need to use a car service again, I will definitely hire Seattle STS!
Wyona A. 06/07/2018

★ ★ ★ ★ ★
Called at 7:30 PM for my wife to get a ride from Seatac to Mountlake Terrace. The driver was there at 8:00 and provided excellent town car service! Thanks STS for taking care of her. Truly appreciated!
Marty M. 06/01/2018

★ ★ ★ ★ ★
I used Seattle STS for transportation from our Seatac hotel to the Pier 91 cruise terminal. The driver arrived right at our scheduled pick up time in an older model Lincoln town car. The car was in good condition with bottled waters in the rear seat.
Our driver was friendly and got us to our destination safely. My one and only complaint is that I didn’t receive a text or phone call saying he was on the way. It would have saved me from worrying he was going to be late or not show up at all. Other than that happy with the service.
Steven H. 05/28/2018

★ ★ ★ ★ ★
We recently booked a round trip ride for 4 Adults and 2 children to the airport. It was a great experience and very affordable! Our driver, George, was so courteous and professional. He arrived a few minutes early, loaded our luggage, and gave assistance to my husband, who is disabled. We were provided with bottled water and rode in comfort thru afternoon traffic. I am particularly grateful to George, as he picked us up, upon our return, complete with my sweater I had left in the car! Would certainly recommend STS to others, as well as use their service again!
Penny P. 01/22/2018

★ ★ ★ ★ ★
Airport serice at its very best. I am also way out in Woodinville, so need to plan ahead. We had a late night international flight. i was anxious for the driver to arrive for the trip to the airport. He arived 15-20 minutes before his scheduled time. He arrived in a beafuil Chevy Suburban and it was very comortable and roomy. it was a perfect way to head to the airport. We had the same driver, Grorge, on the return trip. They did an awesome job of monitoring the arrival time of our flight as we arrived an hour early, and they were there ready to pick us up. When we got throught customes, and got the the curb in arrivals, i called their office and within 5 minutes Grorge was there. He is a great driver, and a wonderful converstaionalist. I will use them every time i go to the airport and their price was compeditive as well.
Larry S. 11/22/2017

★ ★ ★ ★ ★
Very nice fantastic service. We took the Tesla which was amazing. Great driver and on time!!
Garrett F. 11/2/2017

★ ★ ★ ★ ★
Great service. I’ve used them a few times now for airport trips, and they’re unfailingly prompt, courteous and professional.
Cars are super comfy. Vladimir gave me great tips on local hiking, too!
Dana D. 11/1/2017

★ ★ ★ ★ ★
My family has used this company for several years now. We do the airport drop off and pickup often as my husband travels often for business, and we also use them for family vacations. They provide a clean safe car seat that is installed correctly when needed. The service is perfect every time and they always arrive 15 minutes early. Drivers are always courteous and polite. Matin is usually my husbands regular driver and we love him! We had Vlad drive us to the airport this morning and he was wonderful as well! I recommend this company, and will continue to use them!
C W. 4/26/2017

★ ★ ★ ★ ★
I have been us using STS for around 8 years, typically for travel to the airport and back, though lately I used them to deliver my winter tires from Mercedes to my home. I highly recommend the service for the following reasons:
1. Driver always arrives ahead of time, then calls to let me know he arrived.
2. Car is always immaculately clean. Curtesy bottle of water provided. Driver is always polite and not talkative. Driver always loads and unloads the baggage.
3. For airport pickups, the driver will track my flight and adjust the reservation time in case of airline delays (which happens often.)
4. As soon as the flight lands I find a text message from the driver. I notify him at which door in baggage claim I will exit. He is always there already or within a minute or so.
5. Very easy to book travel online and pay online (or pay the driver.)
6. Last minute bookings are also easy to arrange and generally possible.
7. The price is around the same as I paid a yellow cab (a dirty Prius) in the past. Uber was more expensive.
Since last minute bookings are apparently possible, I intend to give STS a call before I try any other service in future, including Uber.
Tal B. 4/11/2017

★ ★ ★ ★ ★
Awesome ride experience i ever had!
Used Seattle STS Town Car for drop off at SeaTac Airport for couple of times in last few months and highly satisfied with my choice!
They have best customer service!! Dispatcher contacted me few hours before my scheduled pick up time to inform how bad of traffic was that day and asked if i wanted my driver to arrive little earlier just to make sure I’m not late to my flight, YES he saved me from being late and not be rushing!! Thank you!
Also, being in their cars is just a joy. Their cars are just too good and very clean. Drivers are always easy to communicate with, helpful with luggage and well know their routes and how to avoid traffic areas.Recommend Seattle STS Town Car!
Ariyana U. 2/3/2017

★ ★ ★ ★ ★
Great service, and always on time.
My usual rides are from SeaTac Airport to Seattle – are always pleasant. Clean town cars, professional drivers and 24 hours dispatch services. Seattle STS Town Car are reliable, definitely recommend to everyone!
Aki J. 2/2/2017

★ ★ ★ ★ ★
I use Seattle sts town car service to get to and from the airport. I must say these guys are the nicest most professional service I have ever used. I have used their services quite a few times and they are always perfectly on time. I have called them at 1 am and they were there. I’d go as far as saying these guys are the best in Washington.
Mhd W. 1/24/2017

★ ★ ★ ★ ★
Excellent town car service in Seattle area. I travel quiet often and I was very pleased with Seattle STS town car service. The drivers are respectful, professional and ALWAYS on time. They have a great fleet of cars. I requested the Tesla. I absolutely loved it. I Highly recommend this service!!
Khalid I. 1/24/2017

★ ★ ★ ★ ★
I have been using Seattle STS Towncar for 4+ years, after trying a few other Towncar services in the area. Hands down, the more reliable and on time drivers I have experienced. Always safe, clean and professional, along with reasonable pricing. I Hight recommend them!
Scott J. 11/14/2016

★ ★ ★ ★ ★
“Yikes I can’t get hold of my 3am ride, can you come get me, NOW, and take me to the airport?” “OH DEAR, I’m delayed in DC and wont be there at 9pm, can you still come get me at 12:45am”?
Then of course, there’s many more relaxed, non panicked rides.
Rain, wind, snow, leisure or emergency STS Towncar has never, ever let me down! I love it”s prepaid including tip so I can get in, relax and chat or go to sleep knowing I will be safely and efficiently taken to my destination. The drivers are professional, curious and just so darned nice! Victor and other reservation staff are really on the ball and ready to help, always!
Simply put, I don’t use any other car service anymore, period!
Thank you STS for one less stress iny otherwise busy life.
Elizabeth K. 10/24/2016

★ ★ ★ ★ ★
These guys ROCKED. Living in the no man’s land of Kirkland, transport to the airport is a bit…lacking. These guys were professional, courteous, on-time, the cars were clean and had fresh bottled water for us. We even got a free upgrade to a large SUV for our ride back from the airport. Drivers communicated very well to coordinate pickups, and seemed to be tracking our flights. Will definitely do business with them again.
Brian E. 10/2/2016

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